JoyRide, the country’s first and only homegrown SuperApp, and PLDT Enterprise have announced a partnership to leverage a suite of connectivity and communication solutions to transform the mobility and ride-hailing landscape in the country.
“As a proudly Filipino company, JoyRide is dedicated to enhancing the ride-hailing experience for our customers. Through PLDT Enterprise’s solutions, it is a win-win situation as we are equipped to deliver safer, more efficient, and affordable services while continuously improving the livelihoods of our riders. As we continuously enhance our operations, our commitment to our customers remains steadfast: to make every journey a joyride.”
Neil Sherwin Yu, JoyRide President
JoyRide x PLDT Enterprise Partnership
The homegrown SuperApp will look to integrate the PLDT Enterprise fixed and wireless solutions to enhance the services and operations. Among these solutions include Smart Messaging Suite, Smart Bro, Bizload, Smart Postpaid, SIP Trunk, and Direct Subscriber Line.
- Smart Messaging Suite – seamlessly engages with customers in real-time like sending one-time pins (OTPs), updates, promotions, and more
- Smart Bro – powers tablets installed in JoyRide taxis for interactive experiences
- Smart Bizload – simplifies staying connected by real-time mobile reloading to maintain uninterrupted communication with customers
- Smart Postpaid – equips JoyRide employees with connectivity and messaging plans
- SIP and Direct Subscriber Line – empowers the high-volume call operations with clear voice quality
These products are poised to address the growing operational needs of the SuperApp as it expands in services in Luzon, Visayas, and Mindanao. Currently, it covers Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, Baguio, Cagayan de Oro, Naga, Legaspi, and Pampanga. The company has also just launched the JoyRide Bus service on the SuperApp in Pampanga, Tarlac, Pangasinan, Baguio, and Cagayan via Victory Liner.
The partnership showcases the significant role of digital transformation in the Philippines’ transportation sector. The adoption of digital tools enhances operational efficiency and promotes business continuity.
“Our partnership with JoyRide highlights the transformative power of technology in redefining the transportation landscape. By leveraging PLDT Enterprise’s suite of solutions, JoyRide is set to scale its operations while delivering smarter, safer, and more efficient services for commuters. Beyond improving operations, this collaboration aims to drive positive impact to the community by enhancing mobility, creating opportunities for drivers, and contributing to more sustainable urban transportation. At PLDT Enterprise, we remain committed to empowering Filipino businesses with innovative tools that drive digital transformation and improve the lives of people they serve, ensuring a more connected and inclusive future for all.”
Mitch Locsin, PLDT and Smart First President and Head of Enterprise and International Core Business
To learn more about the suite of fixed, wireless, and ICT solutions of PLDT Enterprise, visit the official website.
Source: Gadget Pilipinas
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